The second-hand marketplace Shoppers Voice Displeasure Over Sizing Modifications
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
This online marketplace has revised its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Social Media Reaction
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification versus the original listing because of the remapping.
Vinted explained the new system was more in line with similar services.
The platform has recommended to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Updates
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: previously, the service retracted a modification to its shipping options due to shopper criticism.
